Appointment & Scheduling Policy
To ensure unhurried clinical care, strict autoclave sterilization between visits, and zero reception waiting times, we operate by structured appointments.
1. Our Dedicated Appointment Commitment
Unlike clinics that double-book chairs, Dr. Anita reserves dedicated clinical time exclusively for you. This allows us to perform unhurried diagnostic examinations, thoroughly explain procedures, answer all your questions, and conduct complete multi-cycle instrument sterilization between patients.
2. Arrival & Punctuality
We request that new patients arrive 10 to 15 minutes prior to their scheduled appointment to complete health history forms in a calm, relaxed manner. If you anticipate being delayed, please notify our reception team as soon as possible so we can preserve your clinical slot or make necessary adjustments.
3. Rescheduling & Cancellation Etiquette
We understand that unforeseen family, professional, or personal obligations arise. If you need to reschedule or cancel an appointment, we kindly ask for at least 24 hours advance notice. This courtesy allows us to offer the reserved surgical or consultation time to a patient waiting with acute toothache or trauma.
4. Special Time Allocations for Anxious Patients
If you experience dental anxiety, require extra time for local anesthesia to achieve profound numbness, or prefer frequent breaks, please indicate this during scheduling. We will gladly assign an extended appointment slot at no extra charge to ensure you never feel rushed.
5. Emergency Dental Inquiries
Patients suffering from acute dental trauma, severe toothache, or swelling are prioritized during operating hours. While walk-in emergencies are accommodated where feasible, phoning ahead allows our surgical team to prepare an operative room and sterile emergency kit immediately.